Privacy Policy

Last updated: 01 Aug 2025

At ENSYL, protecting your personal data is a top priority. This privacy policy explains how we collect, use, share, and protect your personal information in compliance with the General Data Protection Regulation (GDPR).

1. Data Controller

The data controller is:
ENSYL
Email : contact@ensyl.fr
Phone: +336 52 86 66 10

2. Data We Collect

We may collect the following data:

  • First and last name

  • Email address

  • Phone number

  • Professional information (job title, company)

  • Connection data (IP address, browser, etc.)

  • Any other data submitted via our contact forms or tools

3. Purpose of Data Collection

We collect your data for the following purposes:

  • To deliver our services (SaaS applications, technical integrations, etc.)

  • To respond to your inquiries or quote requests

  • To manage client relationships and technical support

  • To improve user experience

  • To comply with legal and regulatory obligations

4. Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds:

  • Your consent (forms, newsletters)

  • Performance of a contract

  • Legal obligation

  • Legitimate interest (service improvement, security, etc.)

5. Data Recipients

Your personal data may be shared with:

  • Our internal team

  • Our service providers (cloud hosting, email tools, CRM, etc.)

  • Government or judicial authorities, when legally required

All our partners are bound by strict confidentiality and GDPR compliance agreements.

6. Data Retention

We retain your data only as long as necessary for the purposes described above:

  • Client data: 3 years after the end of the business relationship

  • Prospect data: 3 years after last contact

  • Legal data: as required by applicable regulations

7. Your Rights

Under GDPR, you have the following rights:

  • Right of access

  • Right to rectification

  • Right to erasure (right to be forgotten)

  • Right to restrict processing

  • Right to object

  • Right to data portability

To exercise your rights, please contact us at:contact@ensyl.fr

8. Data Security

We implement technical and organizational measures to protect your personal data, including:

  • Secure cloud hosting (GDPR-compliant)

  • Restricted access to data

  • Encrypted communications

  • Regular backups

9. Cookies

Our website uses cookies to enhance navigation and analyze traffic. You can manage your preferences at any time via the cookie banner.

10. Data Transfers Outside the EU

If any personal data is transferred outside the European Union, it will only be to countries that ensure adequate protection or through standard contractual clauses approved by the European Commission.

11. Complaints

If you wish to file a complaint, you may contact the CNIL (Commission Nationale de l'Informatique et des Libertés): CNIL (Commission Nationale de l’Informatique et des Libertés) :
https://www.cnil.fr/

12. Updates

This policy may be updated at any time. We recommend checking it regularly for any changes.